Frequently Asked Questions (FAQ)

We specialize in comprehensive pool care, including:

• Weekly Pool Cleaning
• Pool Equipment Repair
• Pool Equipment Installation
• Pool Heater Installation
• Pool Remodeling
• Pool Resurfacing
• Pool Tile, Coping, and Paver Repair

We proudly serve homeowners and businesses in Cape Coral, Whiskey Creek, McGregor, Gateway, Fort Myers and Estero.

Yes, Revive Property Solutions is fully licensed and insured for your peace of mind. For our commercial accounts, one of our owners holds a CPO (Certified Pool Operator) certificate, allowing us to effectively communicate with local health departments.

We focus on delivering the best value, not just the cheapest or most expensive service. We utilize the "Skimmer" app to meticulously track your pool's cleaning, repairs, and chemistry. After every visit, you'll receive an email with a photo of your pool, so you're always informed about the care it receives.

Yes, we prioritize and use eco-friendly chemicals for our pool cleaning and maintenance services.

You can easily request a free estimate by contacting us via phone, email, SMS, or Facebook Messenger.

For larger projects like pool remodeling or resurfacing, we recommend booking at least 7 days in advance. For smaller repairs or equipment installations, we can typically handle them within 2 to 3 days.

• For New Weekly Cleaning Customers: We'll send a welcome email outlining our terms and conditions, setting expectations for your weekly service, and explaining how you'll receive an email with a photo after every visit.
• For Remodel or Repair Jobs: If you approve an estimate for a larger remodel or repair job, the estimate will be converted into an invoice. For jobs over $1,000, a 50% deposit will be due immediately to initiate the project.

To ensure a smooth service visit, please ensure that:

• Your pool gate access is clear and unlocked.
• Any pets are secured away from the pool area.

• Weekly Pool Cleaning: A standard weekly cleaning typically takes between 8 and 10 minutes, unless additional cleaning or service (like a filter cleaning) is being performed.
• Minor Repairs & Equipment Installations: The time for these varies depending on the specific equipment and complexity, but they are billed at a flat rate.
• Pool Remodeling & Resurfacing: The general timeline can range from as little as 2 to 3 days up to a week, depending on the scope and size of the job.

We are flexible with rescheduling appointments and will work with you to move an appointment to better serve your needs.

• Weekly Pool Cleaning: This service is billed monthly.
• Pool Equipment Repair & Installation, Pool Remodeling, Resurfacing, Tile/Coping/Paver Repair: Pricing for these services is provided after an on-site assessment and is quoted per job.

We accept Visa, Mastercard, checks, and cash. We also utilize QuickBooks Online (QBO) for convenient online payments.

• Weekly Pool Cleaning: Billed monthly.
• Non-Cleaning Services (e.g., repairs, installations, remodeling): For any jobs over $1,000, we require a 50% deposit upfront, with the remaining balance due upon completion of the service.

If you are not satisfied with our weekly cleaning service and wish to cancel, we will refund you the remaining portion of the month that we will not service your pool.

While there are no refunds for remodeling projects, we stand by our workmanship. There is a warranty on our work, and we will fix any issues with the remodeling work to ensure your satisfaction.

The best way for our existing customers to reach out for general support or urgent issues is by calling our business line.